Skip navigation and search
We no longer support Internet Explorer. Consider switching to Chrome, Edge, Firefox or a similar browser for a faster and smoother experience. Open in Microsoft Edge

Special Terms and Conditions

Special Terms and Conditions 2024 for business senders.

Business | Private


General terms and conditions for customer agreements

PostNord's General Terms and Conditions apply to customer agreements entered into via or or other customer agreements entered into after 1 October 2022.
Please find PostNord's General Terms and Conditions here.

Mail, Magazines and Franking

Domestic Letters

International letters

Online Porto

Postage Paid by recipient

Sorted Magazine



Postal Parcels


Recipient Flex


Pallets, Groupage, InNight and Courier


Dangerous goods


Pallet and Groupage

Pallet Exchange





Import Levy

PO Box rental service

Transportation Services


NSAB 2015

General Conditions of the Nordic Association of Freight Forwarders 2015