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Terms and conditions for businesses

Here you can find terms and conditions that apply to business senders.

Business | Private

General terms and conditions for customer agreements

PostNord's General Terms and Conditions apply to customer agreements entered into via www.postnord.dk or portal.postnord.com or other customer agreements entered into after 1 October 2022.

Please find the terms and conditions here: PostNord's General Terms and Conditions

Please find the terms and conditions applicable from January 1, 2025 here: PostNord's General Terms and Conditions

Parcels

Product Current Upcoming
Flexchange 01-08-2024 01-01-2025
Parcels 01-08-2024 01-01-2025
Postal Parcels 01-07-2024 01-01-2025
Recipient Flex 01-01-2024 01-01-2025

Mail, Magazines and Franking

Product Current Upcoming
Domestic Letters 01-04-2024 01-01-2025
International letters 01-01-2024 01-01-2025
Online Porto 01-01-2024 01-01-2025
Postage paid by recipient 01-01-2024 01-01-2025
Sorted Magazine Mail 01-01-2024 01-01-2025

Others

Product Current Upcoming
EDI 01-02-2024 01-01-2025
Import Levy 01-01-2024 01-01-2025
PO Box at terminal or with supplementary service   01-01-2025
PO Box rental service 01-01-2024 Discontinued in 2025
Transportation Services 01-01-2024  

NSAB 2015

  Current Upcoming
General Conditions of the Nordic Association of Freight Forwarders 2015 01-01-2016