Help and support for Business Customers
My company is changing address
Change of address in Denmark
Change of business address must be registered at Virk.dk. PostNord will automatically be notified about the new address.
Other types of change of address
Other types of change of address must be registeret in our Contact Form (in Danish).
Make a claim
If you wish to make a claim, please follow one of the links below.
I am a Business Customer at PostNord |
I am not a Business Customer at PostNord |
Sign up for a PostNord account
Are you regularly sending parcels or pallets, you can sign up for a PostNord account.
Click here to get started (in Danish)
Please use the chat if you are a Business Customer.
Chat with us
Monday to Friday
8:00-17:00
Week 51: 8:00-18:00
Saturday 21.12 and Sunday 22.12: 8:00-14:00
Chat with us in the Customer Portal
If you don't have access to the Customer Portal, you can gain access here:
Get access to the Customer Portal
If you are not able to log on to the Customer Portal, you can send an email to dkkundeservice-erhverv@postnord.com.