Skip navigation and search
We no longer support Internet Explorer. Consider switching to Chrome, Edge, Firefox or a similar browser for a faster and smoother experience. Open in Microsoft Edge

Payment of VAT and customs

Have you received shipments from abroad delivered by PostNord? Pay your VAT and customs easily via the PostNord app.
Download the PostNord app

Eng screenshot june.png

Payment of VAT and customs to the Customs Agency


When you receive shipments from abroad that are delivered by us, and where payment of VAT and customs is applicable, you will get a notification from us about the payment.

Where do you find the notification?

Access the PostNord app and look at the bottom of this page to see how easy it is to do the payment.

Alternatively, you can pay online by clicking here.

3 easy ways to pay in the app

Pay or reject directly from the tracking overview, if the sender has given us your information.

ENG - Device - Tracking.png 

You can add your shipment number in the app, and the invoice will appear in 'Track'.

ENG - Device - Empty tracking.png

Or enter invoice number and PIN code from letter/e-mail/SMS under 'Profile'.

ENG - Device - Invoice Number.png


VAT and customs regulations concerning import of goods

Are you unsure about the rules and regulations regarding the parcels you have ordered from abroad?

Read more about the VAT and customs rules and regulations in the app FAQ or here (in danish).