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Information about Cookies

What is a cookie and what is it used for?

A cookie is a small text file saved on your computer or similar device such as a tablet or smart phone.

Two types of cookies are used on PostNord’s website: persistent cookies and session cookies. Persistent cookies are stored as a file on your computer for a certain period of time until the website visitor, or the server that sent the cookies, erases them. Session cookies are only stored temporarily while the visitor browses a website and are erased when the browser is closed.

Cookies can either be first-party cookies or third-party cookies. First-party cookies are placed by the website you are visiting while third-party cookies are placed by another party/website than the one you are visiting. For example, third-party cookies are often used by advertising networks to identify a particular user and use information about how the user consumes content on the various websites or apps, as well as to display (customised) advertising on the network’s websites.

Pixel tags, web storage, mobile identifiers and other similar technologies can also have the same or similar functions as cookies. In this cookie policy, the term “cookie” refers to all cookies, mobile identifiers and similar technologies.

How we use cookies

Cookies in PostNord's Apps 

Purpose and data collected

These cookies help us analyse and track visitor behaviour in order for us to be able to deliver customised content and functions in our apps based on user choices and previous visits to the app. Information from the app can also be used to create targeted advertising for you outside the app, for example on websites and social media.

These cookies are also used to provide functions in PostNord’s apps and are necessary to ensure the app’s functionality and to compile bug reports.

Cookies

Google Firebase (Analytics), (Crashlytics) and (Dynamic links) are used to collect and analyse information about how the app is used in order to be able to adapt it according to the user’s needs as well as to see what technical errors the app contains and compile bug reports.

Read more about Google’s technologies for apps and mobile device identifiers.

Facebook (app-links) is used to track user installations of the app and collect information about your use of the app. Information is transferred to Facebook where user data is used to create customised advertising for you.

Read more about advertising via Facebook.

You can choose not to receive customised marketing by changing your advertising settings when signed in to your Facebook account.

Microsoft Azure (HockeyApp Crash Analytics) is used to create debugging symbols and group crashes in the app.

Read more about these functionalities.

PostNord’s website sometimes embeds content and sharing tools from social networks (e.g. YouTube). The suppliers of these services may thereby come to use third party cookies on PostNord’s website.

PostNord has no access to or control over these cookies or the data they collect. You should check the websites of the suppliers concerned for further information about these cookies and how you can opt-out of receiving them. For certain cookies, the table above contains links to further information. We encourage you to open these links and read their content.

Consent to using cookies

All visitors to a website/app using cookies must be provided information stating that the website/app uses cookies and be informed about how they are used. Visitors must also consent to the cookies being used. You consent to PostNord’s use of cookies in the banner displayed the first time you visit our website or by accepting the use of cookies in the app.