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Send/Preparatory activities


Read all about how to write the recipient’s and sender’s addresses correctly on your consignments, so you can be sure they arrive.

Recipient’s address

The recipient’s address should be written as follows:

  • The recipient’s address should be written in dark ink on a white or light background
  • Use clear fonts such Courier, Arial, Univers, or Times New Roman, with a size of 10-12
  • All the characters should have the same font and size
  • Write the address left justified and without underlines


Use this structure

Customer number, if applicable AB123
Recipient’s name/company name Peter Hansen
Possible att. or c/o c/o Carl Christensen
Street, No., Floor, Apartment, Town Byvej 2A, 1. tv 0012, Tune
PO Box, if applicable* Postboks 10
Postcode and town 4000 Roskilde
* when you write a PO box address, you can omit the street name and number.  

Especially for letters abroad (including Greenland and the Faroe Islands)

Write the country code with capital letters and a hyphen in front of the postal code and town. Write the country name on its own, on the last address line.


LT – 85259 Akmenes Raj

Are you using window envelopes? Then please click and read more about Window envelopes.

Sender’s address

We recommend placing the sender’s name and address on the back of the envelope.

If you place the sender’s name and address on the front of the envelope, please be aware of the following, so that the sender’s address is not confused with the recipient’s address:

  • Write the address on one line and place it in the top left or bottom left corner
  • Write the sender’s address with smaller letters than the recipient’s address
  • If you use the block in the franking machine and cannot have the address on one line, we recommend writing the address on two lines with an offset. If the sender’s address is in the block, avoid writing it by hand.
  • If the sender’s address is placed in the window, it must be written on one line, in a smaller font than the recipient’s address. A logo is permitted – but a logo on its own is not sufficient. The sender and receiver must also be separated by a horizontal line.

Transverse address

You are welcome to use a transverse address if that fits your format and design. Please note the following:

  • You can use transverse addresses on all types of letters that have C5 format or larger
  • The letters must be franked with PP or a franking machine
  • You should place the recipient’s address no more than 10 cm from the top edge of the letter


Do you need further advice or guidance?

You are always welcome to contact Customer Service.