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Help and support for Business Customers

Contact us

Write to our Customer Service.

My company is changing address

Change of address in Denmark
Change of business address must be registered at Virk.dk. PostNord will automatically be notified about the new address.

Other types of change of address
Other types of change of address must be registeret in our Contact Form (in Danish).

Make a claim

If you wish to make a claim, please follow one of the links below.

I am a Business Customer at PostNord

Make a claim on our Business Portal

I am not a Business Customer at PostNord

Make a claim on postnord.dk

Sign up for a PostNord account

Are you regularly sending parcels or pallets, you can sign up for a PostNord account.

Click here to get started (in Danish)

Please use the chat if you are a Business Customer.

Chat with us

Monday to Friday
8:00-17:00

Chat with us in the Customer Portal

If you don't have access to the Customer Portal, you can gain access here:
Get access to the Customer Portal

If you are not able to log on to the Customer Portal, you can send an email to dkkundeservice@postnord.com. Please write in the subject line that you are a Business Customer.