Skip navigation and search
We no longer support Internet Explorer. Consider switching to Chrome, Edge, Firefox or a similar browser for a faster and smoother experience. Open in Microsoft Edge

Small and Lightweight Consignments

Send trackable consignments up to 2 kg directly to the door in both Denmark and abroad.Get a quote and create a Customer Agreement, then you’re all set.
Get a non-binding quote and become a Business Customer

Your benefits with Tracked Letter DK and PostNord Tracked

  • Follow the consignments with Track & Trace in the Customer portal and the PostNord app

  • Smaller consignments up to 2 kg with high quality of delivery and competitive prices

  • Delivery to your customers’ home address in Denmark and around the world

Your options with Tracked Letter DK and PostNord Tracked

 

Tracked Letter DK

  • Help reduce carbon emissions, as two out of three consignments are delivered by bicycle.
  • Delivery directly to your customers’ homes throughout Denmark within 1–5 days.
  • Your customers can receive Tracked Letter DK without being at home. Deliveries will be to their mailbox or via Flex Delivery to the doorstep. They will be notified about the delivery by text message/email.

 

Contact us in the Customer Portal and find out if Tracked Letter DK is an option for you.

 

PostNord Tracked

  • We offer an efficient distribution solution that ensures fast and reliable delivery to your customers worldwide.
  • Efficient customs handling with electronic submission of information, making it easy to ship to countries outside the EU.
  • PostNord Tracked enables you to monitor your consignments from dispatch to delivery through the Customer Portal.
  • PostNord Tracked is the ideal solution for small consignements where compensation is not crucial.

 

Want to know more about Tracked Letter DK and PostNord Tracked?

Read more details in our fact sheets

Details

 

Delivery time

We deliver Tracked Letter DK within 1-5 business days from 7:00 – 16:00.

See delivery times for PostNord Tracked around the world here: Delivery times Parcels and PostNord Tracked

 

Size and weight

See the dimensions and weight limits in the fact sheets for Tracked letter DK and PostNord Tracked.

 

Handover or collection

Handover can be made on:

  • Mail Terminal Taastrup
  • Distribution Center Taulov
  • at a post office or a Business Drop-off point
  • via a collection agreement 

 

Compensation

PostNord does not offer compensation of any kind for Tracked Letter DK and PostNord Tracked consignments for delay, loss – including delivery to wrong address – damage to or loss in whole or in part of the contents. Read more in the Special Terms and Conditions for Domestic Letters (Tracked Letter DK) or International Letters (PostNord Tracked).

 

Customs clearance

PostNord Tracked must be affixed with an address label, customs declaration (CN22/CN23) and a routing note. Most TA systems can create these documents.

Read more about the details regarding customs when you export.