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Smaller consignments without compensation

Send smaller consignments to Denmark and abroad, direct to door. Get a quote and create a Customer Agreement, then you’re all set.
Get a non-binding quote and become a Business Customer

Your benefits with Tracked Letter DK and PostNord Tracked

  • Follow the consignments with Track & Trace in the Customer portal and the PostNord app

  • Smaller consignments up to 2 kg with high quality of delivery and competitive prices

  • Delivery to your customers’ home address in Denmark and around the world

Your options with Tracked Letter DK and PostNord Tracked

 

Tracked Letter DK

  • Help reduce carbon emissions, as two out of three consignments are delivered by bicycle.
  • Delivery directly to your customers’ homes throughout Denmark within 1–5 days.
  • Your customers can receive Tracked Letter DK without being at home. Deliveries will be to their mailbox or via Flex Delivery to the doorstep. They will be notified about the delivery by text message/email.

 

Contact us in the Customer Portal and find out if Tracked Letter DK is an option for you.

 

Want to know more about Tracked Letter DK?

Read more details about Tracked Letter DK here.

 

PostNord Tracked

  • We provide an efficient distribution solution to your customers all over the world.
  • PostNord Tracked is an attractive solution for sending small consignments without compensation.

 

Want to know more about PostNord Tracked?

Read more details about PostNord Tracked here.

Details

 

Delivery time

We deliver Tracked Letter DK within 1-5 business days from 7:00 – 16:00.

See delivery times for PostNord Tracked around the world here.

 

Size and weight

See the dimensions and weight limits in the fact sheets for Tracked letter DK and PostNord Tracked.

 

Handover or collection

You can handover consignments at a Business Drop-off (up to 2,000 items at a time), PostNord’s mail sorting center in Taastrup, Fredericia Hub, to or via an agreement for regular collection.

 

Compensation

PostNord does not offer compensation of any kind for Tracked Letter DK and PostNord Tracked consignments for delay, loss – including delivery to wrong address – damage to or loss in whole or in part of the contents. Read more in the Special Terms and Conditions for Domestic Letters (Tracked Letter DK) or International Letters (PostNord Tracked).

 

Customs clearance

PostNord Tracked must be affixed with an address label, customs declaration (CN22/CN23) and a routing note. Most TA systems can create these documents.

Read more about the details regarding customs when you export.