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Send parcels to your private customers in Denmark and abroad, direct to door. Get a quote and create a Customer Agreement, then you’re all set.
Get a non-binding quote and become a Business Customer

Your benefits with Parcels

  • PostNord adds a climate contribution per parcel when you send to your Danish customers

  • Follow the parcel with Track & Trace in the Customer Portal and the PostNord app

  • Send parcels to your customers in Denmark, the Nordics, Europe and the rest of the World

MyPack Home

  • Send parcels up to 35 kg directly to your customers’ homes.

  • Home delivery is easy and convenient for your customers.

Your customers in Denmark can receive parcels without being at home, with photos upon delivery so they know exactly where the parcels have been placed. See more about Flexible Delivery for private customers here.

MyPack Collect

  • Send parcels up to 20 kg to your private customers directly to a service point.

  • Offer your customers the most flexible method of delivery in Denmark, the Nordic region and selected countries in Europe.

  • Delivery in Denmark Monday to Saturday.

Let your customers decide for themselves where they want their parcel delivered. With MyPack Collect, you offer a flexible delivery method for when your customer wants to pick up their parcel at a post office or parcel locker. You decide how you want to present the nearest service points in your checkout – in a list or as a map. You can also choose how many service points and what information is displayed. Read more about optimizing your checkout flow here (in Danish).


PostNord Parcel

  • Send parcels up to 35 kg directly to your business customer’s address.

  • Nine out of ten parcels to business recipients are delivered before 13:00.

Your customers can receive parcels without being present at delivery. We send a photo in the PostNord APP so they know exactly where the parcel has been placed. See more about flexible delivery for business here.


Want to know more about parcels?

Read more details about parcels..  



Delivery time

The delivery times depend on the country of destination. You can see the delivery times here (in Danish only).



The dimensions of a parcel depend on the country of destination. Read more in the fact sheet for Parcels here.


Handover or collection of parcels

PostNord Parcel consignments can be handed over at a post office or a Business Drop-off or via an agreement for regular collection or ad hoc pickup.



We offer compensation up to DKK 4,800 no matter the country of destination.

If your parcel contains cash, gold, silver, watches, jewelry, or other valuable items worth more than DKK 4,800, it must be sent using the Insured Items service. 

For other consignments that have a high value, but where there is no requirement to send it with the Insured Items service, you can purchase transportation insurance of up to DKK 100,000. 

Read more about Insured Items and transportation insurance in the fact sheet for parcel services and surcharges.  


Customs cleareance

Your parcels to destinations outside the EU customs union need customs clearance. This includes the Faroe Islands, Greenland, Norway and the United Kingdom. There are different types of customs documentation that must be completed depending on the consignment. Read more about the details redarding customs when you export.