We recommend placing the sender’s name and address on the back of the envelope.
If you place the sender’s name and address on the front of the envelope, please be aware of the following, so that the sender’s address is not confused with the recipient’s address:
Write the address on one line and place it in the top left or bottom left corner
Write the sender’s address with smaller letters than the recipient’s address
If you use the block in the franking machine and cannot have the address on one line, we recommend writing the address on two lines with an offset. If the sender’s address is in the block, avoid writing it by hand.
If the sender’s address is placed in the window, it must be written on one line, in a smaller font than the recipient’s address. A logo is permitted – but a logo on its own is not sufficient. The sender and receiver must also be separated by a horizontal line.
You are welcome to use a transverse address if that fits your format and design. Please note the following:
You can use transverse addresses on all types of letters that have C5 format or larger
The letters must be franked with PP or a franking machine
You should place the recipient’s address no more than 10 cm from the top edge of the letter
Do you need further advice or guidance?
You are always welcome to contact Customer Service.