Skip navigation and search
We no longer support Internet Explorer. Consider switching to Chrome, Edge, Firefox or a similar browser for a faster and smoother experience. Open in Microsoft Edge


2021-01-20 13:15

The United Kingdom has now left the EU, and here you can read more about what this means for companies. 

What does Brexit mean for your company?

If you wish to do business in the UK, you must follow the regulations for trade with countries outside the EU. This can have an impact on your company’s customs, tax, duty and VAT situation, and you may have to make some preparations before sending goods to the UK.

Read more information about Brexit for companies from the Danish Customs Agency

Product offering

In a transition period, PostNord cannot offer all products to the UK. We strive to make this period as short as possible.

Parcel products that cannot be sent to/from the UK after Brexit:

  • MyPack Collect
  • Return Drop Off
  • Pickup Request 
  • Parcels to Northern Ireland, Guernsey, and Jersey
  • Parcels to Isle of Man

If we do receive the abovementioned products, they will be returned to sender.

Shipments that still can be sent to/from the UK after Brexit:

  • All other letter- and parcel products: Letters, PostNord Tracked, PostNord Untracked, Registered letters, as well as Postal parcels, MyPack Home and PostNord Parcel.

Pay special attention to:

  • It is obligatory to send information on the recipient’s SMS number and e-mail address. The contact information is used by DPD UK to inform the recipient about VAT collection. Parcels that do not have a mobile number and/or e-mail address will be returned to sender. 
  • It is important that you send correct customs documents and electronic customs data to us.
  • If the customs data is incorrect or incomplete, PostNord can help fill in the data for a fee. Alternatively, the shipments are returned to sender.
  • You must remember to put a trade invoice on parcels to UK. Unfortunately, we receive many parcels without invoices and/or necessary information. Therefore, we have to return parcels without an invoice to sender.
  • Parcels that cannot be delivered to the recipient in the UK will be returned to sender. When the parcel re-enters Denmark it must be customs cleared and a customs clearance fee will be carged.
  • Expect delays to/from the UK after Brexit. This is due to new processes both in Denmark and UK. Furthermore, decreasing parcel volumes to UK mean we have fewer departures per week.
  • There are no changes for shipments containing documents.
  • For more information on the preparations, see

 BtC value below £135:

  • If you sell low value goods to private recipients in the UK, you must apply for a VAT account and a EU seller UK VAT number from the British tax authority. The number must always be stated on the invoice and in the electronic customs data as VAT on goods under a value of 135 £ must be paid by the sender. In this way, the recipient saves the customs fee.
  • The value of the shipment cannot exceed £135 excl. VAT, freight, and insurance.
  • You must add UK VAT to the goods when your customers purchase from you.
  • The recipient will not be charged further in the UK.

BtC value above £135:

  • In order to do a correct export outside the EU, you need an EORI number. You can apply for an EORI number with the Danish Business Authority. You must state your DK EORI/CVR number on the invoice.
  • You shall not collect VAT from your customer, as the recipient will be charged VAT/customs in the UK.

BTB every amount:

  • You must state your DK EORI/CVR number on the invoice.
  • Furthermore, you must state the recipient’s GB EORI-nummer and GB VAT number on the invoice.
  • You shall not collect VAT from your customer, as the recipient will be charged VAT/customs in the UK via the GB UK EORI/VAT number.



If you have any questions about processes and customs procedures, you should contact the Danish Customs and Tax Administration Brexit hotline on 72 22 12 02.