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Letters, Magazines, Parcels and other services

Product and price changes in 2021

A number of changes are set to come into effect on January 1, 2021. These changes affect the agreements you have with us regarding letters, parcels, pallets, groupage, courier deliveries and Express Mail Service. You can read information about the various changes below. For details, see the associated price lists and fact sheets, as well as the general terms and conditions for 2021.

Letters

New prices on domestic and international letters
The prices of several Danish and international letter products are to rise – click the link below for details.

The prices for the letter products Sorted International Mail and Tracked and Untracked international will follow shortly.

Prices, fact sheets and general terms and conditions
Click to see the prices for 2021(Only in Danish)
Click to see fact sheets and general terms and conditions for 2021 (Only in Danish)

Parcels

We are transporting parcels for collection seven days a week
As from next year, you will have an extra day to send parcels. As a new initiative, we will be transporting parcels on Sundays to all our collection points that offer Sunday opening. This means that you can have your parcels collected or drop them off on Saturday and be sure that they are available for collection on Sunday.

We are extending the deadline for dropping off and collecting parcels
Over the course of 2021, we will be offering later collection and drop-off times for parcels, so you have more time to order and pack parcels – and still have them delivered the next day.

We are making it even easier to return parcels
We are making it even easier to return parcels in that as of the new year, private customers can have return parcels collected from their home address. 

We are simplifying our surcharges
We are merging our two oversize surcharges into a single one, which means that in future you will have just a single, fixed price to pay if your parcel is either extra long or extra heavy.

Unchanged prices for Express Mail Service
Prices will remain unchanged in 2021 for Express Mail Service (EMS) consignments.

Prices, fact sheets and general terms and conditions
Click to see the prices for 2021(Only in Danish)
Click to see fact sheets and general terms and conditions for 2021 (Only in Danish)

Pallets and groupage

New prices for pallets and groupage for Denmark and the Nordic region in 2021
The prices for pallets and groupage will be adjusted in the new year, and we will be informing all our customers of the changes in due course. 

Improved recipient experience
We have introduced an option for your customers to track their goods shipments directly in the PostNord app.

Optimized notifications
We have adjusted our system of notifications for private recipients to ensure they receive better, more specific information about their deliveries.

Adjusted supplementary services
We have made minor adjustments to our supplementary services for pallets and groupage, which you can see in the price appendix to the general supplementary services for PostNord Pallets and Groupage.

Prices, fact sheets and general terms and conditions
Click to see the prices for 2021(Only in Danish)
Click to see fact sheets and general terms and conditions for 2021 (Only in Danish)

Courier & InNight

Unchanged prices and more straightforward

Prices for your courier consignments will remain unchanged in 2021, too. However, we will be reducing the rates for waiting time and consolidating certain supplementary services to make the service simpler and more straightforward for you, our customer.

Expanded cycle service
We are expanding our cycle courier service in Copenhagen to provide you with faster, more efficient and more sustainable delivery of your consignments.

Improved terms and conditions for InNight
We are expanding our InNight logistics service, whereby you can have your consignments transported overnight for delivery by 7 a.m. the next day.

Prices, fact sheets and general terms and conditions
Click to see the prices for 2021
Click to see fact sheets and general terms and conditions for 2021