Delivery and notification
Parcels are delivered to one of PostNord’s collection points or to a parcel locker terminal, Pakkeboks. The recipient receives an SMS or email when the parcel is ready for collection.
Parcels 7 days a week
In Denmark, we deliver MyPack Collect parcels every day from Monday to Sunday. This means that your customers can collect their parcels already on Saturdays or Sundays , instead of waiting until after the weekend. We deliver to all open post offices and parcels lockers across the entire country.
With Parcels 7 days a week you can increase your conversion rate during the weekends. At the same time, you offer your customers good service by letting them shop online when they want and have time during the weekend and still have the parcel delivered the following day.
PostNord provides compensation in accordance with the framework of the Nordic Forwarders’ General Provisions 2015 (NSAB 2015). Compensation of 8.33 SDR per kg is paid for all types of parcel. However, compensation for MyPack parcels can amount to up to 40 SDR per parcel + 4.5 SDR per kg, if this is more advantageous to you as the sender. The daily exchange rate for SDR can be seen here.
Take out supplementary goods insurance (in Danish).
Destinations to which MyPack Collect parcels can be delivered:
Denmark, Sweden, Norway, Finland, Germany, Netherlands, Belgium, Luxembourg, Austria, Estonia, Latvia, Lithuania, France and United Kingdom