Skip to content Go to main navigation Go to language selector
Deliveries are playing an increasingly important role in the consumer experience Deliveries are playing an increasingly important role in the consumer experience

Holistic e-commerce solutions – from purchase to delivery

Deliveries are playing an increasingly important role in the consumer experience when purchases are made online. How you deliver is at least as important as what you deliver. The consumers of today are knowledgeable, aware of their options and want great freedom and choice.

Let your customers decide where to receive their parcels

Your customers want to have control over their purchases themselves and know when, where and how their delivery will take place. They also want to easily be able make changes to the delivery and know how much the purchase will cost. The delivery should therefore be considered to be an integral part of the product, and to match the shopping experience. This always involves finding the right balance between speed, precision and cost. PostNord focuses on developing the consumer journey before the purchase, after the purchase and after delivery, helping you create loyalty that gives rise to further purchases and recommendations.

What we offer in e-commerce

E-commerce before the purchase

When shopping online the experience is becoming increasingly important, and delivery plays a more considerable role in your customers’ shopping experience. A crucial part in the purchase being completed could be whether or not the delivery options are simple and clear. Already prior to the purchase, the customer wants to know when, how and where the delivery will be made, who is responsible for it and, of course, what it will cost.

E-commerce after the purchase

Consumers want deliveries to fit into their everyday lives. We help you make it easier for your customers, by providing solutions that give them more options regarding deliveries.

E-commerce after the delivery

To create a shopping experience that impresses right through the entire process, it is important to make it easy for customers to return goods: If it is easy to return unwanted products, there is a good chance that customers will subsequently make further purchases.

Related products and services

MyPack Collect

Send parcels with a maximum weight of 20 kg to customers with delivery to collection points in the Nordic countries and other parts of Europe.

MyPack Home

Send parcels delivered at the customers' homes in a number of countries in the Nordic region and Europe.

Collect In-store

Allows customers to pick up parcels at your store.

PostNord Return Drop Off

Make it easy for your customers to return parcels weighing up to 20 kg and give yourself full control over your returns.

Delivery Checkout

A widget for your online store that makes it easy for customers to choose how the item they purchased is to be delivered.

We provide cost-effective and smart ways for data exchange

PostNord Developer

Do you wish to create solutions that both improve customer experience and enhance your business efficiency and overall economy?