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Special Terms and Conditions

Special Terms and Conditions 2022 for business senders.

Business | Private

General Terms and Conditions for Customer Agreements


PostNords General Terms and Conditions applicable to Customer Agreement entered into via postnord.dk or portal.postnord.com or other Customer Agreements entered into after October 1, 2022.

Name Description Size
General Terms and Conditions for Customer Agreement General Terms and Conditions PDF (167 kB)

Special Terms and Conditions 2022

Name Description Size
Courier.pdf Special Terms and Conditions PDF (114 kB)
Dangerous Goods (ADR)*    
Domestic Letters.pdf Special Terms and Conditions PDF (185 kB)
EDI.pdf Special Terms and Conditions PDF (79 kB)
EMS.pdf Special Terms and Conditions PDF (128 kB)
Import Levy.pdf Special Terms and Conditions PDF (68 kB)
International Letters.pdf Special Terms and Conditions PDF (157 kB)
Online Porto.pdf Special Terms and Conditions PDF (141 kB)
Parcels.pdf Special Terms and Conditions PDF (179 kB)
Pallet and Groupage*    
PO Box Rental Service.pdf Special Terms and Conditions PDF (280 kB)
Postage Paid by Recipient.pdf Special Terms and Conditions PDF (96 kB)
Recipient Flex (Modtagerflex) Special Terms and Conditions PDF (79 kB)
Sorted Magazine Mail.pdf Special Terms and Conditions PDF (127 kB)
Transportation Special Terms and conditions  PDF (102 kB)

*Coming soon