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Customer Service - Business

Sending

Buy Online Postage
Buy Online Postage for letters, parcels, and registered mail and print postage codes and labels.

Buy Online Postage

What would you like to send?

Find prices, services and self-service tools here

Find Postcode
Did you forget the postcode?

Find it here

Receiving

Recieving letters, parcels, and other services
Find information about receiving shipments.

Change of address in Denmark
Change of business address must be registered at Virk.dk. PostNord will automatically be notified about the new address.

Other types of change of address
Other types of change of address must be registeret in our Contact Form (in Danish).

Pay VAT and Customs Duties
Pay VAT and custom duties for import goods online in PostNord Portal.

Track your shipments
Track your shipment by entering the shipment ID here.

Hold my mail
Fill in the form if you wish us to hold back your mail (in Danish)

Making a claim

If you wish to make a claim, please go to the Customer Portal.

Sign up for a PostNord account

Are you regularly sending parcels or pallets, you can sign up for a PostNord account.

Click here to get started (in Danish)

Chat with us

Monday to Friday
8:00-17:00

Chat with us in the Customer Portal

If you don't have access to the Customer Portal, you can gain access here:
Get access to the Customer Portal