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MyPack Home

Send parcels to your private customers in Denmark and abroad, direct to door. Get a quote and create a Customer Agreement, then you’re all set.
Get a non-binding quote and become a Business Customer

Your benefits with MyPack Home

  • Follow the parcel with Track & Trace

  • Parcels are delivered directly to home addresses

  • Option of delivery, even if the customer is not at home

Your options with MyPack Home

  • Send parcels up to 35 kg directly to your customers’ homes.
  • Compensation up to DKK 4,800.
  • Send parcels with valuable contents worth up to DKK 30,000 as Insured Items (Værdi in danish).


Make it easy for your customers to receive deliveries

Your customers can receive parcels without being at home, with photos upon delivery so they know exactly where the parcels have been placed. See much more about Flexible Delivery for private customers here.


Want to know more about MyPack Home?

Read more about MyPack Home in danish.


Delivery time

The delivery times depend on the country of destination. You can see the delivery times here (in Danish only).


The dimensions of a parcel depend on the country of destination. Read more in the fact sheet for Parcels here.

Handover or collection of your parcels

MyPack Home parcels can be handed over at a post office or a Business Drop-off or via an agreement for regular collection or ad hoc pickup.


We offer compensation up to DKK 4,800 no matter the country of destination.

If your parcel contains cash, gold, silver, watches, jewelry, or other valuable items worth more than DKK 4,800, it must be sent using the Insured Items service.

Read more about sending insured items here.

For other consignments that have a high value, but where there is no requirement to send it with the Insured Items service, you can purchase transportation insurance of up to DKK 100,000. Read more about your options here.

Customs clearance

Your parcels to destinations outside the EU customs union need customs clearance. This includes the Faroe Islands, Greenland, Norway and the United Kingdom. There are different types of customs documentation that must be completed depending on the consignment.

Read more about the details regarding customs when you export. 

Country facts in danish