Consignment collectionWe will collect up your letters and parcels from your address.
Your collection options
- Collection of your parcel when we deliver parcels to you.
- Collection of your parcels according to your needs.
- Collection of your letters at the same time of collection of your parcels.
- We collect all consignments between 8:00 and 16:00.
- Option of an agreed 30-minute time window between 14:00 and 18:00.
Our collection solutions
We will also take the letters when collecting your parcels
We offer to collect up to 10 full yellow letter trays of letters free of charge with your parcel collection when you have an agreement for regular collection with us.
On a subscription plan
We will collect up to 4 pallet spaces of letters.
If the space requirement on our vehicles is greater than 4 pallet spaces, we also offer collection of your consignments, but this will be subject to a special transport agreement.
Extra collection or collection without an agreement for regular collection
You can book extra collection or, if you don’t have an agreement for regular collection agreement with us, consignment collection here.
You can see prices for the subscription plan here.
With the special transport agreement, a price is calculated for you, which you will be informed of before entering the agreement.
Our collection solutions
Ad Hoc Pickup
Use Ad Hoc Pickup for when you want a flexible pickup solution. You can have up to three parcels per day picked up from your address. Next day parcel pickup takes place if you have booked it before 22:00 the night before. Read more about Ad hoc pickup here.
As part of your parcel agreement or as a subscription plan
If you already have a Parcel Agreement with us and you have a certain amount to collect, we may agree that we collect your parcels as part of the Parcel Agreement. We collect as either a daytime collection (between 8:00 and 16:00) or in an allotted time window in the afternoon (between 14:00 and 18:00).
We also offer a collection solution as a subscription plan, where we will collect consignments from your address on all workdays or a fixed day of the week. You can use this solution when you have less than 1000 parcels per year and want to save time by letting us collect your parcels.
For both solutions, we will collect up to 4 pallet spaces of parcels.
If the space requirement on our vehicles is greater than 4 pallet spaces, we can easily collect your parcels with a special transport agreement.
Extra collection or collection without a collection agreement
You can book extra collection or, if you do not have a collection agreement with us, consignment collection here.
Before entering the agreement, you will be notified of the collection price per parcel as part of the Parcel Agreement.
In the case of a special transport agreement, a price is calculated for you, which you will be informed of before entering the agreement.
Want to know more?
Contact us via the Customer Portal to learn more about your options.