With Modtagerflex, we are responsible for replacement of items as long as the parcel is in our keeping. Once the parcel has been placed in the agreed location, responsibility for the item passes to your company in the event that the parcel is lost or becomes damaged. Unfortunately, in such cases we cannot be responsible for damages.
The service covers all parcels sent to a single address. Click here to read the terms and conditions for the Modtagerflex service.
Sign up - call customer service
Sign up for Modtagerflex unattended delivery service call + 45 70 70 70 30.
Once we have registered you for the service, your company will receive a label that you will need to put on your mailbox.
This label will tell the mailman what your chosen location is, which meant that we will always leave your parcels in the correct place. It may take up to seven days for the registration to become effective. We will also need seven days for any changes (e.g. changing the delivery location) or cancellation of the Modtagerflex service.
If your company changes address
Do not forget to cancel your Modtagerflex service if your company changes address.
Please also remove the label from the mailbox.
You are welcome to sign up to the Modtagerflex service once more when you are at your new address.