Forwarding to a different address in Denmark
If you tell us that you have moved to a different address in Denmark, we will forward letters, newspapers and magazines to your new address. We do not forward parcels, unaddressed items (e.g. circulars) or local weekly newspapers.
Permanent change of address*
When changing your address permanently, we will forward your mail for an initial period of six months, which can be extended by another six months by contacting our Customer Service team on +45 70 11 22 12.
If you move abroad, we can forward letters to your new address. We do not forward unaddressed items (e.g. circulars), newspapers, magazines or local weekly newspapers to addresses abroad.
Temporary change of address/Holding mail
If you move from your usual address temporarily, e.g. to your summer house, we can help you in three different ways:
- We can forward mail to your holiday address. In case of a temporary change of address, mail can be forwarded for between 14 days and six months.
- We can hold your letters, newspapers (daily), weekly newspapers and magazines (min. seven days and max. 31 days). Once the agreement to hold your mail expires, we will deliver the mail to you and normal delivery services will resume.
- You can get envelopes for bulk forwarding mail from your local post office, which means that you can ask family members or neighbours to forward the mail that we deliver to your mailbox.
*Reklamer - Nej tak [Circulars: No, thank you] etc.
Please note that if you are registered as part of the Reklamer - Nej tak [Circulars: No, thank you], Reklamer og gratisaviser - Nej Tak [Circulars and free newspapers: No, thank you] or Modtagerflex unattended delivery service, these will stop when you move permanently to a new address.
Remember to re-register at your new address.
Do not forget to remove your name from your old mailbox when you move.